The organiser is no longer available. However, we do have a selection of refills that can be purchased on uk.filofax.com

This service has been discontinued.

The first two digits of our diary codes represent the year. Therefore, the code will change yearly.

The Original collection is made in the UK.

Norfolk, Finsbury, Lockwood, Malden, Holborn, Nappa, The Original, Classic Croc, Heritage, Chester and Classic Stich Soft organisers are made with real leather.

All of our organisers come with a ‘Week on two pages’ diary refill, with the exception of Pocket Slim and Personal Slim which come with a Week on one page diary, as a standard fill. If you require any other diary layout, this will need to be purchased as a separate item.

Yes, our diaries are produced with fountain pen friendly paper.

For this particular diary, Filofax is given guidance of information from the Church of England. When St David’s Day falls on a Sunday and coincides with the second Sunday of Lent it will be omitted. This will occur again in this diary in: 2026, 2028, 2037, 2043, 2048, 2054, 2065 and 2071. All of our other diaries do print St David’s day as they are not governed by the Church of England guidance.

Yes, all of our Filofax organiser refills will fit the appropriate size Clipbook.

Yes, all of our Clipbook refills will fit the appropriate size organiser, as these all have a ring mechanism.

No, the Filofax Notebook has a spiral binding and our organisers have a ring mechanism. Therefore, these are completely different concepts.

Yes, The Original Folio is compatible with most notebooks from other brands in the corresponding size.

After carefully reviewing the Organiser registration, and the responses that we received, Filofax has taken the decision to no longer offer this service.

Please check our Size Guide >

We recommend that you avoid exposing your leather organiser to any harsh elements such as moisture, bright lights or direct heat. If your leather organiser gets dirty or soiled we suggest that you wipe the area with a damp cloth. Smooth leather will need to be cleaned with good quality neutral leather cleaner. If your suede organiser cover or interior needs to be cleaned, ensure you use a dirt resistant finish and a dry brush. Fabric covers and any metal features can be buffed and cleaned with a dry cloth.

Orders sent by Standard Mail may take up to 10 working days. We dispatch within 3-5 working days from order, due to Australia Post delivery times there may be a delay experienced with some items.

For more information please check our page on Returns >

At Filofax we would like to make your shopping experience as easy as possible. We have therefore made our returns policy very simple. If you are unhappy with any item you have purchased from Filofax, simply return it to us, at your expense, in its original condition with your Order Reference Number within 28 days of despatch and we will issue a refund for the price of the item.

This does not affect your statutory rights. We ask that you wrap the parcel carefully to prevent damage.

We recommend that you obtain proof of posting. Your refund will automatically be processed via the same method your payment was made, Please allow time for the credit to appear on your statement. Unfortunately items ordered from our website cannot currently be returned to the Filofax store.

PLEASE SEND YOUR RETURN TO:

FILOFAX AUSTRALIA - Returns
6 Beaumont Road,
Mount Kuringai, NSW, 2080


For all Damaged/Faulty products please notify us within 7 days of despatch.

Your order can only be cancelled up to the time it is processed by our warehouse.

Orders unfortunately cannot be amended once placed. If your order has not been processed by our warehouse, we may be able to cancel and refund, allowing you to place a new correct order.

If your order has already been processed, you will need to return the item(s). Once the warehouse receives the return, a full refund for the item(s) returned will be processed.

If you order is missing, please refer to the order shipment email you have received which will state how the order has been despatched. For orders sent by standard delivery please email customer service at store.au@filofax.com. Please note, Australia Post delivery can take up to 10 working days to be delivered.

If your order is damaged or faulty, please notify us within 7 days of despatch or if your order has arrived incomplete, please contact store.au@filofax.com who will be able to assist you further.

We regret that exchanges can only be made for faulty products. Please contact store.au@filofax.com within 7 days of despatch if your item(s) are faulty. If you have ordered the incorrect item, please return this for refund and place a new order for the correct product.

To ensure that you get the correct refill, we always print a reference number vertically near the holes on our refill pages, therefore on your current refill you should see printed – Ref: XX-XXXXXX (The first two digits determine the year, the next digits determine size and layout.)

If an email address has been supplied with your order, a confirmation of receipt of your order and a shipping email will be sent to this address. If you have not received an email please check your junk/spam folder. For further assistance please contact our Customer Service team at store.au@filofax.com.